Privacy Policy

Operator: 乐铭定制 (brand FiguForge) · sales@figuforge.com

What we collect

Information you send via the quote form or email: name, company, country, business email, product category, estimated quantity, uploaded files, message. Technical analytics data such as pages visited and approximate region.

Why we use it

To answer inquiries and prepare quotations (contract steps); to improve the site (legitimate interest, aggregated); to send updates you opted into (consent — one-click unsubscribe in every marketing email).

Retention & sharing

Inquiry data is kept up to 24 months unless a business relationship begins. Shared with the processors that operate this website and our email (hosting, forms, analytics), and — where needed to assess a project — with candidate manufacturing partners. We never sell personal data.

Your rights & cookies

Access, correction, deletion, opt-out: email sales@figuforge.com — answered within 30 days. We aim to follow GDPR and CCPA principles. Local statutory rights also apply. Essential cookies plus optional analytics cookies (Google Analytics). You can block or delete cookies in your browser settings.